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filler@godaddy.com
Signed in as:
filler@godaddy.com
Returns and exchange
Received the wrong goods:
If the item you received is not what you originally ordered, please contact us by quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
Faulty/Defective Goods: If the item you received is faulty, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed. If the item is faulty, please send us photos & return them to us within 30 days of receipt. Refunds cannot be given if the fault is as a result of misuse or neglect.
Colour: The shade of colour of the product you receive may not exactly match the colour as displayed by our website on your device due to colour gamut variations and calibrations on screen. Please be aware that if an exact shade colour match is important to you, your order is placed at your own risk.
Service Access: While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
WE CANNOT REFUND OR EXCHANGE: - Any products that we have made, personalised or customised specifically for you.
- Where, in our opinion, you have not taken reasonable care of goods whilst in your possession.
- If you have made a spelling mistake on your order.
- You have disposed of the item you have an issue with.
- Where you provide us with a poor quality and or wrong photo/image for any personalisation we are not responsible.
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